Terms of Service

CLIENT TERMS OF BUSINESS FOR THE INTRODUCTION OF PERMANENT, CONTRACT and FIXED TERM STAFF (TO BE DIRECTLY EMPLOYED BY THE CLIENT)

1. DEFINITIONS

1. 1. In these Terms of Business, the following definitions apply:

“Applicant” means the person introduced by the Agency to the Client for an Engagement including any officer or employee of the Applicant if the Applicant is a limited company and members of the Agency’s own staff;

“Client” means Client Name of Full Registered Address (Company number – XXXXX); to which the Applicant is introduced;

“Agency” means NQB International Limited trading as NQB Recruitment Solutions Limited of Bartle House, Oxford Court, Manchester, England, M2 3WQ (Company number – 10074146)

“Engagement” means the engagement, employment or use of the Applicant by the Client or any third party on a permanent or temporary basis, whether under a contract of service or for services; under an agency, licence, franchise or partnership agreement; or any other engagement; directly or through a limited company of which the Applicant is an officer or employee

“Introduction” means (i) the Client’s interview of an Applicant

in person or by telephone, following the

Client’s instruction to the Agency to search for an Applicant; or (ii) the passing to the Client of a curriculum vitae or information which identifies the Applicant; and which leads to an Engagement of that Applicant;

“Remuneration” includes base salary or fees, guaranteed and/or anticipated bonus and commission earnings, allowances, inducement payments, the benefit of a company car and all other payments and taxable (and, whereapplicable, non-taxable) emoluments payable to or receivable by the Applicant for services rendered to or on behalf of the Client.

1. 1. Unless the context requires otherwise, references to the singular include the plural.

1. 1. The headings contained in these Terms of Business are for convenience only and do not affect their interpretation.

1. THE CONTRACT

1. 1. These Terms constitute the contract between the Agency and the Client and are deemed to be accepted by the Client by virtue of an Introduction to, or the Engagement of an Applicant or the passing of any information about the Applicant to any third party following an Introduction.

1. 1. These terms contain the entire agreement between the parties and unless otherwise agreed in writing by Musa Ayoob the CEO of NQB International Ltd, these Terms of Business prevail over any other terms of business or purchase conditions put forward by the Client.

2.3 No variation or alteration to these Terms shall be valid unless the details of such variation are agreed between the Agency and the Client and are set out in writing and a copy of the varied terms is given to the Client stating the date on or after which such varied terms shall apply.

1. NOTIFICATION AND FEES

1. 1. The Client agrees:

1. 1. 1. To notify the Agency immediately of any offer of an Engagement which it makes to the Applicant;

1. 1. 1. To notify the Agency immediately that its offer of an Engagement to the Applicant has been accepted and to provide details of the Remuneration to the Agency; and

1. 1. 1. To pay the Agency’s fee within 30 days of the date of invoice. The invoice will be issued on day 1 of the Applicant starting their position with the client, to be paid in full.

1. 1. No fee is incurred by the Client until the Applicant commences the Engagement

1. 1. The Agency reserves the right to charge interest on invoiced amounts unpaid for more than 30 days at the rate of 8% per annum from the due date until the date of payment.

1. 1. The fee payable to the Agency by the Client for an Introduction resulting in an Engagement is the amount equal to 15% (+VAT) of the Remuneration (based solely on the Basic Salary. VAT will be charged on the fee as NQB Recruitment Solutions Ltd is VAT Registered (Registration Number: 299 9881 00).

1. 1. In the event that the Engagement is for a fixed term of less than 12 months, the fee in clause 3.4 will apply pro-rata. If the Engagement is extended beyond the initial fixed term or if the Client re-engages the Applicant within 6 calendar months from the date of termination of the first Engagement the Client shall be liable to pay a further fee based on the additional Remuneration applicable for the period of Engagement following the initial fixed term up to the termination of the second Engagement or the first anniversary of its commencement, whichever is the sooner. Further defined by the  total fee payable for any extension of a fixed term contract is subject to a maximum of 12 months in total over both or all engagements if more than 2.

1. 1. 3.6.If the Client subsequently engages or re-engages the Applicant within the period of 6 calendar months from the date of termination of the Engagement or withdrawal of theoffer,afullfeecalculatedinaccordancewithclause3.4abovebecomespayable.

1. FREE REPLACEMENT, REBATE AND RECRUITMENT GUARANTEE

4.1. The Agency offer one free replacement guarantee where the Applicant’s employment is terminated, or they leave within the first 90 days of the employment with the Client. This is limited to just one free replacement only per role.

4.2. In order to qualify for a free replacement in the first 90 days of the Applicant’s employment, the Client must pay the Agency’s fee within 30 days of the date of invoice and must notify the Agency in writing of the termination of the Engagement within 15 days of its termination.

4.3. In circumstances where clause 3.5 applies the full fee stated in clause 3.4 is payable.

4.4 If NQB fail to provide a free replacement candidate within 6 weeks of the placed candidate being terminated or resigning a rebate is applicable as per schedule below:

1. CANCELLATION FEE

5.1 If, after an offer of Engagement has been made to the Applicant, the Client decides for any reason to withdraw it, the Client shall be liable to pay the Agency a minimum fee of 5% of the Remuneration (based on the maximum salary limit as defined by the client when the job spec has been confirmed and provided to the Agency. If a Candidate has not signed the contract within a period of 10 days the Client is allowed to terminate the offer and not be liable for a cancellation fee.

1. INTRODUCTIONS

1. 1. Introductions of Applicants are confidential. The disclosure by the Client to a third party of any details regarding an Applicant introduced by the Agency which results in an Engagement with that third party within 6 months of theIntroduction renders the Client liable to payment of the Agency’s fee as set out in clause 3.4 with no entitlement to anyrefund. We should have a note that where a candidate is formerly known to the Client or where there details have been provided by another agency, that an introduction shall not be deemed to have taken place as long as we notify the Agency within 2 business days of receipt of the candidate details of the prior introduction. 

1. 1. An introduction fee calculated in accordance with clause 3.4 will be charged in relation to any Applicant engaged as a consequence of or resulting from an introduction by or through the Agency, whether direct or indirect, within 6 months from the date of the Agency’s Introduction.

1. 1. Where the amount of the actual Remuneration is not known the Agency will charge a fee calculated in accordance with clause 3.4 on the minimum level of remuneration applicable for the position in which the Applicant has been engaged with regard to any information supplied to the Agency by the Client and/or comparable positions in the market generally for such positions.

1. SUITABILITY AND REFERENCES

1. 1. The Agency endeavours to ensure the suitability of any Applicant introduced to the Client by obtaining confirmation of the Applicant’s identity; that the Applicant has the experience, training, qualifications and any authorisation which the Client considers necessary or which may be required by law or by any professional body; and that the Applicant is willing to work to work in the position which the Client seeks to fill.

1. 1. At the same time as proposing an Applicant to the Client the Agency shall inform the Client of such matters in clause 7.1 as they have obtained confirmation of. Where such information is not given in paper form or by electronic means it shall be confirmed by such means by the end of the third business day (excluding Saturday, Sunday and any public or Bank holiday) following save where the Applicant is being proposed for a position which is the same as one in which the Applicant has worked within the previous five business days and such information has already been given to the Client.

1. 1. The Agency endeavours to take all such steps as are reasonably practicable to ensure that the Client and Applicant are aware of any requirements imposed by law or any professional body to enable the Applicant to work in the position which the Client seeks to fill.

1. 1. The Agency endeavours to take all such steps as are reasonably practicable to ensure that it would not be detrimental to the interests of either the Client or the Applicant for the Applicant to work in the position which the Client seeks to fill.

1. 1. Notwithstanding clauses 7.1, 7.2, 7.3 and 7.4 above the Client shall satisfy itself as to the suitability of the Applicant and the Client shall take up any references provided by the Applicant to it or the Agency before engaging such Applicant. The Client is responsible for obtaining references, certification / qualification verification, work permits and/or such other permission to work as may be required, for the arrangement of medical examinations and/or investigations into the medical history of any Applicant, and satisfying any medical and otherrequirements, qualifications or permission required by law of the country in which the Applicant is engaged to work.

1. 1. To enable the Agency to comply with its obligations under clauses 7.1, 7.2, 7.3 and 7.4 above the Client undertakes to provide to the Agency details of the position which the Client seeks to fill, including the type of work that the Applicant would be required to do; the location and hours of work; the experience, training, qualifications and any authorisation which the Client considers necessary or which are required by law or any professional body for the Applicant to possess in order to work in the position; and any risks to health or safety known to the Client and what steps the Client has taken to prevent or control such risks. In addition, the Client shall provide details of the date the Client requires the Applicant to commence, the duration or likely duration of the work; the minimum rate of remuneration, expenses and any other benefits that would be offered; the intervals of payment of remuneration and the length of notice that the Applicant would be entitled to give and receive to terminate the employment with the Client.

1. SPECIAL SITUATIONS

8.1 Where the Applicant is required by law, or any professional body to have any qualifications or authorisations to work in the position which the Client seeks to fill; or the work involves caring for or attending one or more persons under the age of eighteen, or any person who by reason of age, infirmity or who is otherwise in need of care or attention, the Agency will take all reasonably practicable steps to obtain and offer to provide copies of any relevant qualifications or authorisations of the Applicant, two references from persons not related to the Applicant who have agreed that the references they provide may be disclosed to the Client and has taken all reasonably practicable steps to confirm that the Applicant is suitable for the position. If the Agency is unable to do any of the above it shall inform the Client of the steps it has taken to obtain this information in any event.

1. LIABILITY

9.1 The Agency shall not be liable under any circumstances for any loss, expense, damage, delay, costs or compensation (whether direct, indirect or consequential) which may be suffered or incurred by the Client arising from or in any way connected with the Agency seeking an Applicant for the Client or from the Introduction to or Engagement of any Applicant by the Client or from the failure of the Agency to introduce any Applicant. For the avoidance of doubt, the Agency does not exclude liability for death or personal injury arising from its own negligence.

10. LAW

10.1 These Terms are governed by the law of England & Wales and are subject to the exclusive jurisdiction of the Courts of England & Wales.